My Recently Visited Services

Review, audit, and assessment of information security practices and processes


Use this form when a report is not running or the output is not as expected. This form can also be used for general Cognos support issues.


Student web page issues and configuration


Software/hardware assessments are required before purchase or use.


Report problems and request assistance with Google 2-Step Verification for g.emporia.edu accounts.


Assistance with Google account password


Request email account for retirees


Assistance with technology review and/or purchasing


Assistance and consultation with accessibility support for Canvas courses, assignments, documents, and accessibility training.


Issues with student or retiree ESU GMail account


New or upgrade software for computer lab or SkyLab


Access point not working, devices are being dropped or not connecting


New learning space,or upgrade of current space


Reload computer for new user or for new operating system


Request access to general Employee Desktop


Report a problem with DocuSign access, documents, billing, or workflow.


Request support to ensure a technology or process is PCI-DSS compliant.


Reset Apple iPhone or iPad


This service is to request an account for a Vendor, Visitor, or Volunteer (VVV). A VVV role in our system is needed in order to create an ESU account and be able to grant access to ESU email, systems, or doors. This form starts the process. IT Security partners with Human Resources on this service request.


Request assistance or report any type of issue with the Canvas learning management system.


This form can be used for a customer that is encountering issues signing into the Undergrad, Graduate, or International Admission portals.


Issues with Microsoft Defender on ESU owned machines