My Recently Visited Services

Student web page issues and configuration


Report network printer issues, SkyPrint issues, request new printer, and assistance with installation.


This process takes the out-going advisor’s advisees and assigns them to the in-coming advisor effective for the current or future term.


Report any issues with an auxiliary system connected to Banner, such as TerraDotta, Handshake, CBORD, Blackbaud, Point & Click, Starrez, etc.


Add or remove users, adjust access hours, quote new card access equipment


Defender anti-virus software for ESU-owned devices.


Issues with Microsoft Defender on ESU owned machines


Request service or assistance with ESU owned cellular devices (Phones, iPads, hotspots)


Outlook email for staff, faculty and student employees


Arrange a time to meet with the Data Management team to discover and explore data needs.


Granting or removing access to an email account


Get assistance and report issues with SSB for employees and faculty.


Request email account for retirees


Request help with using Banner, navigation assistance, or to view helpful Banner user guides.


Add users to your departmental DocuSign account, or adjust roles.


A shared mailbox makes it easy for a group of people to monitor and send email from an email alias like helpdesk@emporia.edu. When a person replies to a message sent to the shared mailbox, the email appears to be from the shared address, not from the individual user.


To provide modifications to existing Banner Security.


Use this form when a report is not running or the output is not as expected. This form can also be used for general Cognos support issues.


Learning Technologies is available for faculty to get assistance or learn about media and digital technologies to enhance their teaching.


Assistance with Google account password


Assistance and consultation with accessibility support for Canvas courses, assignments, documents, and accessibility training.


Issues with OneDrive, such as syncing, logging in, errors. or permissions.


Encryption email service


Report a problem or request a modification to an in-house developed application.